Last updated: 6 October 2026
These terms explain use of our website, inquiries and the published service offers. A project starts only after we agree its written scope and commercial terms. Browsing or submitting an inquiry does not purchase a service or create a payment obligation.
1. Who we are
J AND K WEB COLLECTIVE (PTY) LTD, registered in South Africa, trading as J & K Web Collective. We provide services remotely to South African and U.S. clients.
Company registration number: 2025/895739/07
Business address: 300 Serengeti Blvd, Glen Marais, Kempton Park, Gauteng, 1619, South Africa
Address for legal notices: 300 Serengeti Blvd, Glen Marais, Kempton Park, Gauteng, 1619, South Africa
D-U-N-S number: 567458128
Information Officer: Jordyn Robert Bell — Director and Co-Founder
Email: info@jnkwebcollective.co.za
Telephone: +27 81 853 9628
Website: www.jnkwebcollective.co.za
2. Website use and project agreements
This website introduces our development and digital services. Use it lawfully; do not interfere with security, impersonate another person, send malicious material or use the inquiry form for unsolicited advertising. Inquire on your own behalf or with authority to represent your organization.
A written quote or service agreement must identify the work, fees, payment schedule, delivery estimates, responsibilities, revision allowance, acceptance process, support and cancellation arrangements before paid work begins. Specific agreed terms govern that project, subject to mandatory law. You may save or print these website terms and your quote for your records.
3. Prices, payments and third-party costs
Prices on the U.S. site are in USD. We are a South African supplier, not a U.S.-registered company. “From” prices are starting points; the final price depends on the agreed scope. Our written quote will show the total payable, applicable taxes, separately charged expenses, payment method and payment dates before you accept it. We do not take card payments through this public inquiry form. Do not send passwords or payment-card details in your message.
Hosting, domains, Shopify/platform charges, paid APIs, plugins, themes, subscriptions, advertising spend and app-store fees are separate unless expressly included. Any deposit and milestone payments must be stated in the quote; these website terms do not impose an undisclosed deposit or a blanket non-refundable payment.
4. U.S. introductory offers
The first 10 qualifying U.S. clients who secure an agreed project are eligible for 50% off applicable J & K in-house service fees. An inquiry, form submission or button click does not reserve a launch spot. Eligibility, the qualifying project, the allocation and any required acceptance/payment steps must be confirmed in writing before commitment.
Once all 10 qualifying launch allocations are secured, the offer for new eligible U.S. inquiries changes to 25% off applicable in-house service fees. The current website discount is 50%. Availability is updated from confirmed client allocations; an offer already agreed in writing is honoured on its agreed terms.
The discount applies to genuine standard in-house fees and excludes the third-party costs described above. Recurring services require written confirmation of the discounted amount and its duration; a headline discount does not promise a permanent reduction to every future invoice. Any change to an existing agreement requires the agreed notice/consent process and applicable law.
5. Scope, delivery and client responsibilities
Provide materials you are authorized to use, accurate requirements and agreed access. We agree delivery milestones and revision allowances before work begins. Delays in content, approvals, access or third-party services can affect delivery; we will discuss the impact and revised plan with you. Additional features or revisions beyond scope require a separate approved quote. We do not promise a specific sales result, search ranking, app-store approval or uninterrupted operation of third-party services.
6. Content, licenses and ownership
Our website content, branding and portfolio material belong to us or their respective owners. Viewing them does not transfer ownership or permit unauthorized copying. Project ownership, handover, source-code access, payment conditions and any ongoing licenses are set out in the written agreement. Third-party and open-source materials remain subject to their own licenses; we do not claim ownership of your pre-existing content or those materials.
7. Maintenance and ongoing support
Ongoing support is separately scoped in the written agreement, with the monthly fee, included tasks and time, response arrangements, excluded work, renewal/payment arrangements and cancellation process. A build fee does not automatically include unlimited ongoing maintenance. Extra work requires your approval. Any introductory discount on recurring support must have an agreed duration.
8. Cancellation, refunds and statutory rights
Contact us promptly if you wish to change or cancel work. The agreed cancellation arrangements and work already authorized must be considered alongside applicable law. There is no automatic “no refunds” rule in these website terms. We will explain any lawful charge and any refund due; mandatory remedies cannot be excluded by a quote.
Any mandatory consumer protections, cancellation rights, disclosure requirements and remedies that apply in your U.S. jurisdiction remain available. A choice of governing law in a project agreement must not remove rights that cannot lawfully be waived.
9. Privacy and security
The Website Privacy Policy explains inquiry information, providers and privacy rights. The Cookie Policy explains optional analytics and marketing. An inquiry is not consent to optional tracking or a mailing-list subscription. Please do not submit sensitive personal information or credentials through the public form.
10. Website availability and responsibility
We take reasonable care with the website but its information does not replace a written scope or professional advice specific to your business. We may correct errors and update published information; corrections do not silently rewrite an accepted agreement. External links are provided for reference and their operators control their content and services.
Nothing in these terms excludes liability or remedies that cannot legally be excluded, including responsibility for fraud, intentional wrongdoing or any other liability protected by applicable law. Any project-specific liability terms must be separately agreed and lawful.
11. Questions, complaints and governing law
Email info@jnkwebcollective.co.za or call +27 81 853 9628 with the project reference, relevant dates and requested resolution. We will review the matter and respond. Contacting us does not prevent you using a regulator, competent court or other remedy available under applicable law.
The supplier is based in South Africa. Governing law and dispute arrangements for a project must be set out in the written agreement, preserving mandatory U.S. federal and state protections where applicable. These website terms impose no compulsory arbitration or class-action waiver.
12. Changes to these terms
The update date identifies this version. Changes apply to future website use and new offers; they do not retrospectively change an accepted project or subscription agreement. We will obtain consent or give notice where required. Contact us if you need a copy of the terms applicable to your agreed project.