Privacy Policy – MyFiTrack
Last Updated: 22 May 2026
J AND K WEB COLLECTIVE (PTY) LTD (“we”, “us”, “our”) operates the MyFiTrack mobile application (“App”, “Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.
Your privacy is important to us. By using the App, you agree to the data practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
Account Information
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Name (optional)
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Email address (when signing in with Google)
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Profile picture (from your Google account, if provided)
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Google account identifier
Health & Fitness Data
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Weight measurements and history
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Body measurements (chest, waist, hips, thighs, biceps, calves, neck, shoulders)
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Height
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BMI calculations
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Water intake logs
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Exercise and activity logs (type, duration, calories)
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Sleep tracking data
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Custom fitness goals
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Progress photos (stored locally unless cloud sync is enabled)
App Preferences
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Unit system preference (metric/imperial)
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Theme preferences
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Notification settings
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Goal settings
1.2 Information Collected Automatically
Device Information
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Device type and model
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Operating system version
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Unique device identifiers
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App version
Usage Data
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Features accessed
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Time spent in the App
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Crash reports and diagnostics
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Performance data
1.3 Information from Third-Party Services
Google Sign-In (Firebase Authentication)
When you sign in with Google, we receive:
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Google account email
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Display name
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Profile photo URL
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Unique Google identifier
Google AdMob (Advertising)
AdMob may collect:
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Device advertising identifiers
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IP address
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General location data (city-level)
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App usage data for ad targeting
2. How We Use Your Information
2.1 To Provide and Improve the Service
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Display health and fitness data
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Calculate metrics such as BMI
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Show progress and analytics
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Sync data across devices
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Track achievements
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Improve app performance
2.2 Personalization
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Remember your preferences
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Customize your experience
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Provide relevant content
2.3 Advertising
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Display relevant advertisements (free version only)
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Measure ad performance
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Prevent ad fraud
2.4 Communication
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Send important service notifications
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Respond to inquiries
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Provide customer support
2.5 Legal & Safety
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Comply with legal obligations
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Protect our rights and property
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Ensure user safety
3. Third-Party Services
3.1 Firebase (Google)
We use Firebase for:
Authentication
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Secure sign-in and account management
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Data: Email, name, profile photo, Google ID
Firestore
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Cloud data storage and synchronization
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Data: User-provided health and fitness data
Analytics
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App usage analytics
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Crash reporting
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Anonymous usage statistics
More information:
https://policies.google.com/privacy
3.2 Google AdMob
For free users, advertisements are provided via Google AdMob.
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Data collected: Advertising ID, IP address, usage data
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Purpose: Ad delivery and performance measurement
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Opt-out: Available via Android device ad settings
More information:
https://policies.google.com/technologies/ads
3.3 Google Play Billing
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Data collected: Purchase history, subscription status
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Purpose: Subscription verification, entitlement management, trials, discounts, offers, cancellations, and refunds
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Note: Payment information is handled entirely by Google Play
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Source of truth: Google Play determines entitlement status, including trials, discounts, renewals, expirations, cancellations, and refunds
We may keep a local entitlement cache on your device for offline continuity, but we do not use Firebase or Firestore as the source of truth for paid access.
4. Data Storage and Security
4.1 Local Storage
Most of your data is stored locally on your device unless cloud sync is enabled.
4.2 Cloud Storage
When cloud sync is enabled, your data is stored securely using Firebase with:
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Encryption in transit (TLS/SSL)
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Encryption at rest
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Secure access controls
4.3 Security Measures
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OAuth 2.0 authentication
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Encrypted data storage
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Regular security updates
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Access monitoring
4.4 Data Retention
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Local data: Until deleted or app uninstalled
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Cloud data: Until deleted or account removal requested
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Analytics data: Retained for up to 14 months
5. Your Rights and Choices
5.1 Access Your Data
You can view all your data within the App at any time.
5.2 Export Your Data
You can export your data in standard formats through the App's Data Management settings.
5.3 Delete Your Data
You can delete your data in the following ways:
Delete All Data
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Go to Settings → Data Management → Delete All Data
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This permanently removes all your health data, measurements, logs, goals, achievements, photos, and settings from both your device and cloud storage
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Your account authentication will remain active, allowing you to start fresh if desired
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This is an all-or-nothing deletion; you cannot selectively delete individual entries
Account Deletion
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To delete your account entirely (including authentication), please contact us at support@jnkwebcollective.co.za
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We will process your request and delete all associated data within 30 days
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Subscription billing records and entitlements remain governed by Google Play and must be managed through your Google Play account
Uninstalling the App
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Uninstalling the App will only remove data stored locally on your device
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Cloud-synced data will remain unless deleted through Data Management or by contacting us
5.4 Opt-Out of Personalized Ads
You can opt out of personalized advertising:
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Android: Settings > Google > Ads > Opt out of Ads Personalization
5.5 Disable Cloud Sync
You can use the App without signing in, keeping all data local to your device.
6. Children’s Privacy
MyFiTrack is not intended for children under 13 years of age (or the minimum legal age in your jurisdiction).
We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.
If you believe a child has provided personal data, contact us at:
support@jnkwebcollective.co.za
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
We ensure appropriate safeguards are in place, including:
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Data processing agreements
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Standard contractual clauses
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Compliance with applicable transfer mechanisms
8. Health Data Sensitivity
8.1 Sensitive Nature
Health and fitness data is treated as sensitive personal information.
8.2 Limited Use
We use health data only to:
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Provide core app functionality
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Display progress and analytics
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Sync data across devices (if enabled)
8.3 No Sale of Health Data
We do not sell health data to third parties.
8.4 No Employer or Insurer Sharing
Health data is not shared with employers, insurers, or similar entities.
9. Cookies and Tracking
9.1 Mobile App Tracking
MyFiTrack does not use browser cookies. However, it may use:
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Device identifiers for analytics
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Advertising identifiers for ad serving
9.2 Opt-Out Options
Advertising identifiers can be reset or disabled via your device settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated by:
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Updating the “Last Updated” date
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In-app notifications for significant changes
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Requesting renewed consent where legally required
Continued use of the App constitutes acceptance of the updated Privacy Policy.
11. California Privacy Rights (CCPA)
California residents have the right to:
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Know what personal data is collected
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Request deletion of personal data
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Opt out of the sale of personal data (we do not sell data)
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Non-discrimination for exercising rights
Requests can be sent to:
support@jnkwebcollective.co.za
12. European Privacy Rights (GDPR)
EEA residents have the right to:
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Access personal data
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Rectify inaccurate data
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Request erasure
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Restrict processing
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Data portability
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Object to processing
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Withdraw consent
Legal basis for processing:
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Consent (health data, ads)
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Contract (service provision)
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Legitimate interests (analytics, security)
You may lodge a complaint with your local supervisory authority.
13. South African Privacy Rights (POPIA)
Under the Protection of Personal Information Act (POPIA):
Responsible Party:
J AND K WEB COLLECTIVE (PTY) LTD
Your Rights:
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Access personal information
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Request correction or deletion
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Object to processing
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Lodge a complaint with the Information Regulator
Contact:
support@jnkwebcollective.co.za
14. Contact Us
If you have questions or requests regarding this Privacy Policy or your data:
Email: support@jnkwebcollective.co.za
Response Time: Within 30 days